Skip to main content

New announcement. Learn more

everything you need to know

We’re here to make your experience as smooth and comfortable as possible — from your first visit through to ongoing care.

Visiting a dental clinic can come with questions — especially if it’s your first time with us.

At COIR, we aim to make every step clear, supportive, and tailored to you. Whether you’ve been referred or are exploring your options, our team will guide you through what to expect and ensure you feel informed and at ease.

your first visit

Your initial appointment is an opportunity for us to understand your needs, concerns, and goals.

During this visit, we will:

  • take the time to listen and understand your situation

  • carry out a thorough examination

  • use digital imaging where needed to assess your oral health

  • discuss your options clearly and answer any questions

Where appropriate, we’ll outline a personalised treatment plan, including timeframes and costs — so you can make informed decisions with confidence.

referrals

Many of our patients are referred to us by their general dentist for specialist care.

We work closely with referring clinicians to ensure a seamless experience, and will keep both you and your dentist informed throughout your treatment.

If you’ve been referred, simply bring along any relevant information or correspondence — our team will take care of the rest.

fees and payment

We believe in being clear and transparent when it comes to costs.

Before beginning any treatment, we will provide a detailed estimate and explain your options, so you know exactly what to expect.

If you have any questions about fees or payment, our team is always happy to talk you through this.

your comfort matters

We understand that dental treatment can feel overwhelming for some patients.

Our approach is centred around comfort, communication, and care. We take the time to ensure you feel relaxed, informed, and supported at every stage.

Where appropriate, we can discuss options to help make your experience more comfortable.

after your appointment

Following your visit, we’ll provide clear guidance on any next steps or aftercare.

If you have questions or concerns at any point, our team is here to help — your care doesn’t end when you leave the clinic.

practice policies

For more information about appointments, cancellations, and other important details, please view our practice policies.

ready to take the next step?

Whether you’ve been referred or are exploring your options, we’re here to guide you.